Privacy Policy

We collect information that you provide directly when you contact KORN DNK Bigbike, request details about a motorcycle, book a viewing, submit a finance inquiry, reserve a vehicle, arrange delivery, or communicate with us through phone, LINE, Facebook, TikTok, website forms, or showroom visits.

This information may include your name, phone number, email address, LINE or social media profile, preferred motorcycle, appointment details, purchase interest, finance-related documents or eligibility information, delivery location, payment references, and conversation history required to support your inquiry.

When you use our website, we may collect technical and usage data such as pages viewed, catalog filters, comparison selections, referral source, campaign signals, approximate location, browser type, device type, session identifiers, and interaction events. This helps us understand buyer intent, improve inventory presentation, and measure advertising performance.

We may use cookies, pixels, analytics tools, or similar technologies. You can control cookies through your browser settings, but some website functions may not operate as intended if cookies are disabled.

We use personal information to respond to inquiries, verify vehicle availability, prepare viewing appointments, coordinate reservations, support finance pre-assessment, manage purchase and delivery workflows, provide after-sales communication, improve our website, prevent fraud, maintain business records, and comply with applicable legal obligations.

We do not sell personal information. We use customer data only for legitimate business operations connected to KORN DNK Bigbike products, services, showroom activity, and customer support.

If you request finance support, we may share relevant information with banks, finance partners, insurers, registration service providers, delivery partners, or other professional parties required to evaluate, process, or complete your requested transaction.

Finance approval, rates, terms, required documents, and final payment schedules are determined by the relevant finance provider. KORN DNK Bigbike may assist with coordination, but does not guarantee approval unless expressly confirmed in writing by the finance provider.

We may disclose information to service providers, technology vendors, advertising and analytics partners, payment or banking providers, logistics providers, legal advisors, auditors, government authorities, or regulators where necessary for business operations, compliance, dispute handling, fraud prevention, or protection of our rights.

Where practical, we limit shared information to what is necessary for the specific purpose and expect partners to handle information with appropriate confidentiality and security measures.

We keep personal information only for as long as reasonably necessary for inquiry handling, transaction records, warranty or after-sales support, accounting, legal compliance, dispute resolution, and business audit purposes.

We apply administrative, technical, and operational safeguards designed to reduce unauthorized access, loss, misuse, alteration, or disclosure. No digital system is completely risk-free, but we treat customer information as a controlled business asset.

Depending on applicable law, you may request access, correction, deletion, restriction, withdrawal of consent, or objection to certain processing of your personal information. We may need to verify your identity before responding to such requests.

To exercise these rights or ask a privacy question, contact us through the official KORN DNK Bigbike contact channels listed on this website.

We may update this Privacy Policy when our services, website, operational process, technology, or legal obligations change. The updated version will be published on this page with a revised update date.